Privacy Policy

1. Introduction

AppPainPong ("we", "us", or "our") operates the AppPainPong web application (the "Service"), an AI-powered platform that analyzes App Store reviews to help independent developers discover product opportunities. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

Account Information

When you create an account, we collect your email address through our authentication provider (Supabase). We do not collect your name, phone number, or physical address unless you voluntarily provide them.

App Analysis Data

We store information about the apps you choose to track and analyze, including app names, store identifiers, and the analysis results generated by our AI engine. This data is associated with your account to provide the Service.

Payment Information

Payment processing is handled entirely by Stripe. We do not store your credit card numbers, bank account details, or other sensitive financial information on our servers. We retain only your Stripe customer ID and subscription status to manage your plan.

Automatically Collected Data

We may collect standard server logs including IP addresses, browser type, and request timestamps for security monitoring and abuse prevention purposes.

3. Cookies & Analytics

We use essential cookies to maintain your authenticated session. These cookies are managed by Supabase and are strictly necessary for the Service to function.

Analytics Cookies

We use Google Analytics 4 to understand how visitors use our site. Google Analytics sets cookies to collect anonymous usage data such as pages visited, session duration, and traffic sources. These cookies are only activated after you provide consent through our cookie banner. You can withdraw consent at any time by clearing your browser storage and revisiting the site. We do not use advertising or user-profiling cookies.

4. How We Use Your Information

• To provide, maintain, and improve the Service
• To process your subscription and payments
• To generate AI-powered analysis and insights for the apps you track
• To communicate with you about your account or the Service
• To detect and prevent fraud, abuse, or security incidents
• To comply with legal obligations

5. Third-Party Services

We use the following third-party services to operate the platform:

• Supabase — Authentication and database hosting
• Stripe — Payment processing and subscription management
• AI/LLM Providers (OpenAI, Google, DeepSeek) — Review analysis and insight generation. Review text may be sent to these providers for processing; no personally identifiable information is included.
• Google Analytics 4 — Anonymous site usage analytics (with your consent)
• Vercel — Frontend hosting

Each third-party service operates under its own privacy policy. We do not sell, rent, or trade your personal information to any third party.

6. Data Retention

We retain your account data and analysis results for as long as your account is active. App review data used for analysis is subject to a 30-day rolling cleanup policy to manage storage. If you delete your account, we will remove your personal data within 30 days, except where retention is required by law.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Export your data in a portable format
• Withdraw consent for data processing

To exercise any of these rights, please contact us at the email address provided below.

8. Security

We implement industry-standard security measures to protect your data, including encrypted connections (HTTPS/TLS), secure authentication tokens, API rate limiting, and webhook signature verification. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

The Service is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we learn that we have collected data from a child under 16, we will take steps to delete that information promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last Updated" date. Your continued use of the Service after any changes constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]