Foscam Pro: Multi IP Camera Viewer
Synaptic Edge LLC
Top Pain Points
App never works for many users; no support
97 reviewsA set of reviews report total failure: crashes on launch, endless “waiting on camera,” login/check-password loops, connection never established, and near-total lack of meaningful support responses. Users describe spending money and hours troubleshooting with generic auto-responses/tickets, with many requesting refunds or saying the app is effectively unusable.
pricingDoes not support newer Foscam models
198 reviewsUsers say the app fails to connect, show video/audio, or retain compatibility with newer Foscam HD/H264 camera models (e.g., FI9820/9821W/9826W). Several reviews emphasize that there was no clear warning in the store description/support docs that it only works for older models, leading to wasted money and unresolved support requests.
compatibilityUpdates break core functionality and stability
149 reviewsA large set of reviews describe severe regressions after updates: cameras pan/tilt uncontrollably, feeds grey out, motion/audio features break, duplicate/missing cameras appear, and remote viewing becomes impossible. Users frequently describe needing reinstallions or switching to another app, and many ask for restored prior working versions.
otherCrashes After Adding/Configuring Cameras
115 reviewsUsers report severe crashes when configuring cameras or after cameras are added, including immediate app crashes on launch following configuration. Deleting/reinstalling often does not help, and users describe being unable to connect or use the app at all after initial setup succeeds.
crashUpdate Breaks App and Remote Camera Loading
113 reviewsA large number of users say the app worked before a recent update, then became unusable afterward. They report camera views stuck on “trying remote/connected but no video”, endlessly looping connection states, and broken controls (e.g., brightness/contrast sliders, IR/controls regression).
otherWant the full analysis?
Sign up to see all pain points, detailed reports, and AI-generated product ideas.
Start Free Analysis